After a very successful teaching career, Margaret decided to enter the beauty therapy industry, and went on to establish one of Auckland’s most awarded beauty therapy and hairdressing businesses; Face and Body in Titirangi. The NZ Waitakere City Business Awards has recognised Face and Body with four prestigious awards, and the business was also awarded runner-up for the NZ Beauty Marketing Excellence Award (July 2013). This is a testament to Margaret’s enthusiasm for actively engaging with customers, and the excellent customer retention program she has developed with a rebooking rate of 86%.
With the business well established and a great team in place, Margaret is now using her wealth of industry knowledge and passion to support other business owners in the beauty therapy industry. Her goal is to see beauty therapy businesses grow and thrive, and she takes a hands-on role with clients to ensure that this happens; working with them to create winning business systems, train and develop their teams, and attract and retain the right customers. Clients have referred to Margaret as ‘a bit of a dynamo!’ and she loves being the one stirring things up to get businesses moving in a more profitable and rewarding direction.
Margaret’s passion for education and learning has played a big part in her success with helping clients – she is a founding member of IOCEP (International Organisation of Continuing Education), and believes that life is about continual learning. She stays up to date with the latest beauty trends and tools, and is the only licensed Australasia and Asia distributor for the OBSERV Visual Skin Diagnostic Tool, a revolutionary product developed in Europe. Margaret has also achieved a number of qualifications, including:
When she isn’t busy helping people, learning, or growing her business, Margaret enjoys getting outside with her family and trying new places to eat and enjoy life. In her own words, “It’s all about fun really!”